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#117 - Adapting Management Styles to Individual Instructors

In this conversation, Trae Tripoli, a Group Exercise Manager, discusses her experience and insights into Group Exercise Management. She shares how she got into the industry and what she enjoys most about her role. Trae also talks about member and instructor engagement, management styles, and handling conflicts. She emphasises the importance of authenticity and supporting instructors' unique styles of motivation. Trae's approach to management focuses on building relationships and creating a positive member experience. In this conversation, Trae Tripoli and Tony Zonato discuss motivating instructors and improving underperforming classes. Trae shares her approach to motivating instructors, which includes observing their interactions with class participants and promoting the class through social media and personal invitations. They also discuss the recruitment of new instructors and the importance of authenticity in teaching. Trae emphasises the need for Group Exercise Managers to reach out to a community of managers for support and advice. The conversation concludes with a discussion on the importance of vision, goals, and values in group exercise management.


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Takeaways  

  • Group Exercise Managers should support instructors' unique styles of motivation and allow them to shine in their own way. 

  • Building relationships with members and instructors is crucial for creating a positive member experience. 

  • Effective communication and engagement with both members and instructors are key to success in group exercise management. 

  • Management styles should be adaptable to the individual needs and personalities of instructors. 

  • Handling conflicts requires open communication, understanding different perspectives, and finding a solution that benefits everyone involved.  

  • Observing instructors' interactions with participants can help identify areas for improvement and motivation. 

  • Promoting classes through social media and personal invitations can boost attendance. 

  • Recruiting new instructors can be done by reaching out to individuals who show interest in fitness and have a radiant personality. 

  • Authenticity is key in teaching and empowering instructors to be themselves. 

  • Group Exercise Managers should seek support and advice from a community of managers. 

  • Having a clear vision, goals, and values is important for effective group exercise management.

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