What is the secret to keeping your members coming back time and time again? The answer is to give your staff and members an excellent experience every time. This is the first piece of the Retention puzzle. Exercise to Experience provides self-paced learning within a supportive online community. It’s hard to do this alone, so Vanessa & Emma created a space to ask questions, take it at your own pace and begin to understand the Retention journey. In this episode our host Tony Zonato chats to Vanessa Leone one half of the Exercise to Experience team to find out all there is about this amazing course. So sit back, grab your favourite beverage and enjoy the show.