Choosing positive motivational language empowers participants. When their emotions are recognized and they're given a sense of agency, it significantly enhances their involvement and willingness to participate, steering away from the outdated "no pain, no gain" mindset. Embracing this approach fosters a more supportive environment, where individuals feel understood and motivated to push their boundaries, leading to sustainable and fulfilling progress. In this episode of The GROUPEX Podcast Tony chats with Kristy Wilkinson Trainer & Presenter for Les Mills Asia Pacific to discuss how changing our language as a GXI can have great impact on our participants. So grab your favourite beverage, sit back and enjoy the show.